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Empowering IT for Seamless Operations.

Certified above DoD 8570 requirements (CISSP-ISSEP, PMP, CASP, Security+)

Our security-cleared and seasoned team of Hardware Engineers (HWEs) possesses a proven track record of out-of-the-box thinking, pushing boundaries in support of the mission, supporting all customer types (Government, Contractor-IPA,

We specialize in a side-by-side IT/IA Team
approach, providing you the guidance, engineering, and implementation you require to fulfill your requirements, providing cost and time efficiencies.

7x24x365 Tier-4 Break/Fix Support: Our commitment to unwavering support ensures your operations stay resilient around the clock.

Quick Reaction Capabilities: Agility defines our approach, ensuring swift responses to your evolving needs.

Installation and Maintenance Services: From inception to longevity, we oversee the complete lifecycle of your hardware.

Deployment & QRC Excellence: Armed with decades of experience across multiple IC customers, we excel in intricate multi-site deployments of expansive software and hardware systems.

On-Site Testing and Deployment: Rigorous testing and meticulous installation ensure optimal performance against current baselines.

ServiceNow Platform Proficiency: Utilizing the ServiceNow Platform, we expertly manage Incident Management for a seamless experience.

Comprehensive Help Desk Support: Our assistance is at your fingertips 24/7/365, catering to your every need.

Tiered Expertise: From Tier 1 Help Desk to Tier 2 Escalation and Tier 4 Break Fix, we provide specialized expertise at every stage.

Precise Problem Identification: Our adeptness in problem-solving ensures swift and accurate diagnoses.

Effective Communication: Seamless interaction with management and internal stakeholders ensures cohesive solutions.

Dedicated Dispatch: Our system ensures that problems receive prompt attention and resolution remains our focus.

Elevated Support on your Terms:

Responsive Support Service Center:

At Iron Worx, we redefine what it means to deliver unparalleled HWE support and service excellence, ensuring your technological infrastructure remains robust and effective.

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